Frequently Asked Questions
Everything you need to know about your Kimes Ranch order, fit, and shipping.
How do I determine my correct size in Kimes Ranch jeans?
Our jeans are designed for durability and a true Western fit. We recommend checking our detailed Size Guide on each product page, as fits vary between our 'Betty' high-rise and 'Dillon' straight-leg styles. If you are between sizes, we generally suggest sizing up for 100% cotton denim.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed, unworn items with original tags attached. To start a return or exchange, please visit our online Returns Portal. Please note that final sale items are not eligible for return.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, Kimes Ranch ships to select international locations including Canada and Australia. Shipping rates and duties are calculated at checkout based on your specific location and order weight.
How should I care for my denim to ensure it lasts?
To preserve the color and integrity of the denim, we recommend washing your jeans inside out in cold water with a mild detergent. Hang to dry or tumble dry on low heat to prevent excessive shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.